SITOB VISION / EXPLORE
Support
A little product information helps us give you a more useful answer.
Your product
Share the model name, clear photos of the board or product label, and any hardware revision shown.
Your setup
Tell us the power supply, lens, connected recorder or software, and firmware version if available.
Your question
Describe what you expected, what happened and when. Include a screenshot or short clip if it helps.
Before your first order
Confirm the lens, cable connections, power requirements and items included in your selected variant. A module photograph alone does not define the package contents.
For an existing order
Include your marketplace order reference and the exact variant purchased. You can also contact us through the original AliExpress or Made-in-China conversation.
For a repeat order
Share the previous model and configuration, the new quantity and any changes. Ask us to confirm that the hardware and accessories still match your requirements.
Firmware and tools
Request a version matched to your hardware before installing. Do not install a file intended for a different model or board revision.